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Top-tier retail Point of Sale (POS) systems empower entrepreneurs to seamlessly accept payments anywhere, conduct online sales, efficiently oversee inventory, launch effective marketing endeavors, foster customer loyalty, facilitate employee integration, and gain insights from financial reports to enhance comprehension of overall company dynamics.

We undertook a meticulous assessment of numerous retail POS systems, considering factors such as pricing, user-friendliness, inventory and employee administration capabilities, robust business reporting functionalities, as well as supplementary attributes like the inclusion of a loyalty program builder. Our goal is to assist you in discovering the optimal POS system that aligns perfectly with the needs of your retail enterprise.

Performance-boosting insights

A retail POS system is software that, when used in conjunction with a credit card reader, enables you to accept various digital payment methods in your retail store or while conducting business remotely.

A retail POS system also aids business owners in effectively managing inventory, establishing consumer profiles for directed sales and promotional offers, and facilitates sales on various platforms like your website, social media, and online marketplaces such as Etsy or Amazon.

The price of POS software can differ depending on the provider. Nevertheless, there are reputable free POS systems available that provide retail capabilities, so you don’t necessarily need to spend a lot.

Taking the time to conduct thorough research and assessment of POS systems is crucial to ensure your satisfaction with the purchase. Certain features are fundamental for any retail POS system to efficiently meet your business needs. These essential functionalities encompass:

Managing your Inventory

Retail establishments must maintain accurate inventory records. A POS system equipped with inventory management capabilities streamlines this task by automatically updating inventory levels with each sale.

Customer Details

An effective retail POS system should enable you to establish customer profiles and keep track of their purchase history. This data is valuable for sending personalized marketing emails and enhancing customer loyalty.

Managing your Employees

A reliable retail POS system should provide the capability to manage your staff effectively. This includes features for adding and removing employees from your system, as well as monitoring their sales activity. This data is invaluable for evaluating employee performance and recognizing high-performing team members.

Compatibility of Hardware

For a retail business, it’s crucial that your chosen POS system is compatible with a range of hardware components such as receipt printers, barcode scanners, and cash drawers. This compatibility ensures seamless operations and flexibility in setting up your point of sale.

Multiple-location records

Businesses operating across multiple locations can greatly benefit from a retail POS system that offers multi-location inventory management. This feature streamlines the process of tracking inventory at each store and facilitates easy inventory transfers between different locations, ensuring efficient stock management.

Performance-boosting insights

Website integration

For businesses that operate both online and in physical stores, having a POS system that integrates seamlessly with your website is invaluable. It simplifies inventory management and customer data by centralizing these aspects into a single, efficient platform.

Mobile payments

In today’s retail landscape, it’s essential for a POS system to support mobile payments like Apple Pay and Google Pay. This feature enhances customer convenience and widens your payment options.

Accounting Software Incorporation

A POS system that seamlessly integrates with accounting software like QuickBooks can greatly benefit businesses looking to consolidate sales and expense tracking in a unified platform.

While some businesses may find additional features like employee management or customer relationship tools beneficial, not all establishments require these functions. Selecting a POS system with features tailored to your specific business needs is crucial for optimal efficiency and effectiveness.

When planning your budget for a new POS system, it’s crucial to take into account not only the hardware expenses but also the payment processing fees. Here are some key considerations:

Hardware Cost

The expense of POS hardware can fluctuate based on your specific requirements. The typical POS hardware includes a terminal, encompassing a touchscreen display, processor, and software. Terminal costs can span from $200 to $2,000.

If you already possess a computer or iPad, you might utilize it as your POS terminal, potentially saving you the terminal cost. Instead, you’d only need to invest in peripheral hardware, like a receipt printer and barcode scanner, which can range from $100 to $500 in price.

If you intend to utilize a mobile device as your POS terminal, certain POS apps won’t necessitate extra hardware. Nonetheless, you might need to acquire a mobile credit card reader, which typically carries a price tag of around $30.

Payment Processing Charges

The majority of POS systems offer integrated payment processing services for accepting credit and debit cards. These services usually entail payment processing fees that hover around 2.5% of the total sale, in addition to a per-transaction fee ranging from $0.10 to $0.30.

Certain POS systems offer the flexibility to use your preferred payment processor, potentially reducing your processing fees. Nevertheless, you’ll usually incur a monthly fee for the POS software, which can vary between $50 and $100. This approach can offer cost savings but comes with software-related expenses.

Performance-boosting insights

  • When searching for a retail POS system, steer clear of lengthy software contracts, exorbitant monthly expenses, and unreasonable payment processing fees. It’s essential to choose a POS system that doesn’t hinder your business’s growth potential. Poor contract terms can lead to significant financial strain and, in extreme cases, may even force your business to shut down due to excessive fees.
  • It’s advisable to steer clear of extremely outdated software that lacks regular updates and overly complex systems that are challenging to navigate. Choosing user-friendly and up-to-date POS software will not only save you time and effort but also simplify the training process for your team.
  • Lastly, it’s wise to stay away from POS companies that have received negative customer service reviews. Effective customer support is essential because, at some point, you may need assistance from someone within the company, and it’s crucial to have a representative who prioritizes your best interests.

Note: When seeking a retail POS system, remember your specific requirements. For instance, if you run a salon, look for salon POS software that provides additional features such as online appointment scheduling and staff calendar management to meet your unique needs.

 

There is no one-size-fits-all solution when it comes to selecting the best POS system for your retail business. Our recommendations are tailored to factors like the size of your business, your budget, and your specific requirements.

When it comes to POS hardware, we advise purchasing it outright instead of opting for equipment leasing, as it tends to be more cost-effective in the long term. If you’re facing challenges in raising the upfront funds, you can explore equipment financing options.

If you opt for a POS provider that provides customized payment processing rates and merchant agreements, we recommend referring to our guide on negotiating favorable merchant agreements. This will help you secure the most favorable contract terms. Additionally, many top payment processors seamlessly integrate with retail POS systems.

Performance-boosting insights

 

Choosing the best POS system for your retail business isn’t a one-size-fits-all decision. It hinges on your unique requirements and budget constraints. Nonetheless, eHopper and SumUp hold the top spots in our list of best POS systems due to their affordability, user-friendliness, and extensive feature sets.

The necessity of a mobile POS system depends on your business type. For brick-and-mortar stores, a mobile POS is handy for on-the-go transactions. However, for online stores, it may not be essential unless you intend to make sales at pop-up shops or markets.

The hardware requirements for your POS system depend on your choice of system. Some, like eHopper, are compatible with computers or iPads, while others like Clover require specific hardware like terminals or chip readers. You might also need additional peripheral hardware like receipt printers or barcode scanners.